PA, Lancaster - Volunteer Manager
Habitat for Humanity International is a non-profit, ecumenical Christian housing ministry. The purpose and goal of Habitat for Humanity International is to eliminate poverty housing and homelessness from the world, and to make decent shelter a matter of conscience and action. Habitat invites people of all backgrounds, races and religions to build houses in partnership with families in need.
Habitat for Humanity has an Operational Headquarters in Americus, Georgia and an Administrative Headquarters in Atlanta, Georgia, and is a global, non-profit ministry where our employees build futures and lives.
Reports to: Associate director
Schedule: Office business hours Tuesday-Friday. Evenings and weekends as needed.
Mission statement: Seeking to put God’s love into action, Habitat for Humanity brings people together to build homes, communities and hope.
Functions: The primary responsibilities of the volunteer manager are to recruit, manage and retain volunteers and cultivate relationships to sustain the work of Habitat for Humanity in Lancaster County.
- Recruit, schedule and retain volunteers for various tasks within the organization.
- Identify and fill necessary volunteer opportunities and ensure appropriate, meaningful use of all volunteers.
- Conduct orientations and trainings for volunteers; educate volunteers about the mission and Habitat program.
- Ensure that all volunteers have viewed the safety training video.
- Consult with leadership and staff to determine organizational needs for volunteer services and plans for volunteer recruitment; create volunteer job descriptions.
- Coordinate parking for volunteers when necessary.
- Serve as advocate for volunteers and liaison to staff; establish positive working relationships with staff members and volunteers; monitor and when necessary, reconcile volunteer work issues.
- Support task forces and committees including campus chapters and volunteer outreach.
- Participate in mission fairs and professional and community meetings as a representative for Habitat and/or to recruit interested parties for volunteer service.
- Monitor and evaluate the efficiency and effectiveness of volunteer services; recommend and implement necessary changes or adjustments as needed.
- Schedule and coordinate volunteer recognition and appreciation events.
- Maintain volunteer manual.
- Manage and participate in the goals, objectives and policies affecting volunteers.
- Maintain a database of volunteer workers and record hours of work; prepare monthly and annual reports as required.
- Oversee the long-term volunteer programs through recruitment, management and reporting.
- Build and maintain relationships with community service organizations to place service groups.
- Maintain documentation and communication of service groups.
- Schedule sweat equity partners and their volunteer friends for the construction site and additional opportunities.
- Ensure completion of all volunteer forms (waivers of liability) and maintain secure files as required in the document retention policy.
- Capture pictures of volunteers and sweat equity partners to be used for marketing and social media opportunities.
- Lead all faith relations and youth outreach, education and volunteer activities.
- Recruit and coordinate communications, logistics and work schedules for all visiting work groups.
- Coordinate all special build projects, such as Women Build, Youth Build, House Built on Faith, etc., in conjunction with construction and development staff.
- Coordinate all Habitat work trips both nationally and internationally.
- Recruit, orient and develop long-term volunteers.
- Cultivate internal and external relationships through direct contact and written and electronic communications.
- Ensure that volunteers are being communicated information such as volunteer opportunities, events and other important announcements.
- Participate in internship fairs and oversee the recruitment and placement of interns.
- Manage office volunteers.
- Conduct presentations to schools, organizations and churches.
- Record and distribute meeting minutes as required.
- Phone and reception duties as needed.
- Perform other related duties and responsibilities as assigned.
- Bachelor’s degree in communications, marketing or equivalent experience.
- Strong communication and customer service skills.
- Knowledge and proficiency in Microsoft PC office applications and social media.
- Professional business use of email and internet.
- Excellent speaking, writing and presentation skills.
- Peaceful conflict resolution skills.
- Self-starter and motivated.
- Capability of handling multiple assignments.
- Ability to work with team of diverse volunteers and staff.
- Willingness to learn.
- Organization and planning.
- Familiarity with Lancaster community.
Special consideration for, but not required:
- Fluency in foreign languages.
- Fundraising and volunteer management experience.
- Knowledge of housing issues.
Interested applicants should send resume to firstname.lastname@example.org.