Reports to: Executive director

Job description: 

• Manage the overall operations and performance of the affiliate Habitat ReStore.
• Strive to achieve the annual budget for the Habitat ReStore. 
• Supervise, train and motivate immediate subordinates and other staff.  
• Management responsibilities include sales, customer service, paid and volunteer staff performance, safety, security and maintenance of the facilities and JCHFH property.
• Participate in marketing activities and ensure donors, customers and volunteers have an excellent experience when working with the Habitat ReStore.

Responsibilities:

• Establish policies and procedures for the safe, secure and high quality performance of all aspects of Habitat ReStore activities.
• Hire and train immediate subordinates; establish annual performance goals for each and monitor performance results, formally reporting results at least annually.
• Establish pricing and inventory policies in conjunction with subordinate management and outside advisors. Review pricing policy monthly to adjust as necessary for changing market conditions.
• Oversee scheduling of all store activities including staff schedules, volunteer schedules, auctions and other special events. Guide staff in these tasks.
• Perform or ensure that thorough welcoming and safety briefings are conducted for all volunteer groups, and non-regular volunteers. Such briefings are to be given to regular volunteers at least annually.
• Monitor all task checklists for proper completion and ensure evaluation notations are complete.
• Review monthly the condition of exterior and interior physical plant and develop project plans for necessary maintenance and improvement.
• Work closely with JCHFH ReStore committee to maintain and grow the donor base and contributions.
• In conjunction with the JCHFH communications committee and the Habitat ReStore committee, design advertising and image-building programs to raise the store’s visibility in the community and build the customer base.
• Oversee the store display, arrangement of items and best use of the available display space and uses inventory control system to ensure appropriate turnover of aging stock.
• Track sales data to determine customer items in demand; develop donor base to assure customers get what they are looking for and become repeat customers.
• Maintain sales, accounting and banking records for the Habitat ReStore; install appropriate computer systems to ascertain records correctly kept and donors appropriately tracked.
• Work with board and individual committee functions relating to store activities. Provide board and committee briefings on activities.
• Represent Habitat ReStore before various local and community groups.
• Develop relationships with other area Habitat ReStore managers to identify “best practices” and programs that are mutually beneficial.

Skills and qualifications

• Computer knowledgeable including Microsoft Office, Quickbooks and POS software.
• Ability to operate office equipment, trucks, warehouse and other equipment.
• Self-motivated, reliable and enthusiastic; able to work with and motivate people with diverse backgrounds and capabilities.
• Ability to provide leadership and supervision to staff and volunteers with capability to perform most store activities.
• Ability to handle and defuse challenging situations with tact, and demonstrate good conflict resolution skills.
• Commitment to a safe, secure, attractive and friendly work environment.

Critical performance outcomes

• Meet goals set forth in annual financial plan.
• Manage and motivate employees for best use of skills in fulfilling objectives.
• Manage pricing and inventory for selection and turnover.
• Develop and build strong volunteer support.
• Meet donor and customer expectations.
• Maintain safety and security and condition of properties.
• Develop and implement appropriate computerized systems.

Time requirements

• Work schedule as Habitat ReStore hours are open, Saturdays included.
• Assist in affiliate fundraising activities

Mail cover letter and resume to:

Jackson County HFH, Attention Paul Brown
P.O. Box 424
Jefferson, GA 30549
Email cover letter and resume to director@jacksoncountyhabitat.org.

Habitat for Humanity is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, marital status, national origin or disability.