Manager, Volunteer Programs - AP
This position may be based in the Philippines, Indonesia, Cambodia, or Nepal. Candidates must be currently eligible to work in the country without sponsorship. The successful candidate will be offered an initial contract of 2 years that is subject to renewal depending on the availability of the funds, and a local country-based compensation package.
Essential Duties and Responsibilities:
Program Management, Sustainability, and Innovations in Global Village (25%)
- Management and administration of Global Village in collaboration with HQ and AO teams
- Program resumption of Global Village and alignment to the global remodel process
- Mainstreaming of people-centered development across program and volunteer journey
- Ensure program sustainability and positive ROI (Return of Investment) and SROI (Social Return of Investment)
- Strengthen design and delivery of special builds and other cross-border innovative volunteer engagement models
- Create and maintain an environment that safeguards the rights of staff, volunteers, and community members
- Uphold HFHI’s safeguarding policy and necessary procedures in the implementation of volunteer and community engagement programs
Building network capacity in volunteer management systems (30%)
- Support national organizations in the conceptualization and program design of local volunteering initiatives in the context of the strategic business plan
- Serve as subject matter expert on volunteer duty of care and ensure up to date risk management and assessment related to volunteering
- Convene stakeholder-driven COPs (Communities of Practice) on innovative volunteering models and best practice
- Lead in developing capacity building programs and volunteer management training
- Map out volunteer engagement programs and projects in the region and determine gaps and opportunities
Knowledge management and other specialized support (25%)
- Document best practices, innovative volunteer solutions and impact stories, and develop regional marketing and promotional materials that will help position Habitat’s brand in
volunteering including reporting of annual milestones and achievements to internal and external audience - Share industry updates, emerging or evolving trends and knowledge in volunteering for development via webinars and drive research agenda in the region
- Ensure timely consolidation and submission of reports including documentation of criticalvolunteer program milestones and achievements such as annual and quarterly reporting, divisional and global reporting, monitoring of program metrics and compliance to Habitat’s standards of excellence (SOE) in volunteer engagement
- Support national organizations in monitoring financial data and conduct a return on investment and SROI analysis periodically
- Subject to data privacy policy and laws, collect, process and disseminate relevant information throughout the Habitat network regionally and globally
Resource development and partnerships (20%)
- Support other types of builds taking place in the region in coordination with Resource Development/Tithe or other relevant departments ensuring alignment and compliance to
HFHI minimum standards - Coordinate with Resource Development teams/channels in project development including all stages in proposal and concept note development and convene other SMEs, where necessary
- Work with like-minded/peer organizations to strengthen Habitat’s theory and practice in
volunteering for development
To be an HFH employee, you have a responsibility to learn significant awareness on safeguarding in order to recognize and be alert for the signs of potential safeguarding misconduct, and to make a timely report about any incident related to it.
Minimum Requirements:
Years of Related Experience:
- At least 8 years of experience in volunteer program development and management and experience in the non-profit, NGO sector
- Experience working in complex environment and system with relationships development and management with country offices, headquarters and other stakeholders
- Strategic thinker; strong background in product development
- Team building skills and a team player
- Ability to manage multiple projects and priorities
- A keen eye for analysis and detail-oriented
- Excellent organizational and administrative skills
- Excellent English oral and written communication skills
- Ability to work in a cross-cultural setting
About Habitat for Humanity
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we are compelled by our Koinonia roots to put God’s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact. We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.
As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children) and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.
