Donor Relations Manager
The DRM provides leadership to the Assistant Donor Relations Manager (ADRM) to ensure the delivery of all donor communications, recognition and reporting to the Strategic Partnerships department. As necessary, the DRM will recruit and supervise interns and volunteers to help with department efforts.
Paramount to this position is the ability to work with a high degree of independence, and juggle various projects at once, while maintaining a clear view of how each project supports the organization’s mission.
CORE DUTIES:
Responsibilities:
- Create and put into effect strategies for a large, sustained base of annual individual donors.
- Manage and expand the Hope Builders giving program.
- Maintain donor relationships that promote endowments and planned giving discussions.
- Prepare donor-related revenue discussion in board committees as needed and affiliate-wide community initiatives and partnerships.
- Directly supervise and be accountable for results delivered by ADRM team member.
- Provide prospect research, as appropriate, for affiliate needs.
- Provide guidance to ADRM in budget building, planning, and tracking of donor revenue.
- Working alongside the Chief Strategy Officer (CSO), aid in securing sponsors for relevant events and appeals as needed.
- Track all donor interactions in the database and flag potential major donors.
- Manage preparation of online donation pages (Bloomerang and WordPress) as tasked to the ADRM.
- Oversee the ADRM in creating digital and print materials for sponsorship cultivation and donor recognition.
- Provide vision, energy and passion for Habitat’s mission, values and integrity in all aspects of the job.
Event Leadership:
- Lead coordination of campaign, donor cultivation and other special development-related events.
- Plan and coordinate the annual Donor Appreciation Event.
- Solicit in-kind donations and/or discounts for various events and for the needs of all PPHFH departments.
Human Resource Management:
- Sustains a collaborative environment to ensure positive, effective, and efficient working relationships with all other departments of the organization, as well as future homeowner families, volunteers, and donors.
- Maintains professional, discrete communication and does not pass along information that may be considered private and protected to future homeowner families, volunteers, donors, and other staff.
- Provides mentoring and professional growth opportunities to staff and volunteers under supervision. Manages the training needs of staff to equip them to meet department and organization’s goals.
- Monitors staff’s performance on a regular basis and conducts annual performance reviews for all direct reports.
Office / General:
- Answer general development, marketing and communications phone inquiries.
- Provide professional service to donors (via phone, computer and face-to-face).
- Generate development reports from database (sponsors, major donors, individuals, lapsed donors, etc.).
- Schedule various staff and volunteer meetings.
KNOWLEDGE, SKILLS, ABILITIES:
- Exceptional understanding of private philanthropy as it relates to not-for-profit organizations and a wide and deep knowledge of fundamental disciplines of resource development.
- Proven record and understanding of moves management.
- Excellent written and oral communication skills.
- Exceptional organizational skills and attention to detail.
- Excellent interpersonal skills to establish, build, and maintain effective working relationships with colleagues, board / committee members, donors, future homeowners, family partners, diverse faith beliefs, and volunteers.
- Self-motivated, ability to work independently with limited supervision, willing to handle concurrent tasks and make timely decisions.
- Ability to maintain a high level of confidentiality.
- Performs as a team player and comfortable in an ecumenical environment.
- Flexibility to work longer hours, evenings and weekends as needed.
EDUCATION, EXPERIENCE:
Preferred:
- BA/BS degree.
- At least three to five years of development and fundraising experience in a not-for-profit environment, including two years of supervisory and/or progressive management experience.
- Minimum of three years’ experience working with a development database, such as Bloomerang, GiftWorks, or Raiser’s Edge.
- Budget building and planning experience in a not-for-profit environment.
Required:
- A valid driver’s license and proof of auto insurance.
- Proficient in Microsoft Office, including Word, Excel and PowerPoint.
- Exceptional attention to detail — including properly applying for this position by providing ALL required documentation. (*)
- Must pass a background check.
ACCOUNTABILITY:
- The DRM applicant/team member shall be:
- In agreement with the position description.
- In agreement with the policies and ethical guidelines of PPHFH, the Association of Fundraising Professionals and the Donor Bill of Rights.
- Accountable to the CSO.
- And perform other projects and tasks as may be assigned.
Apply at pikespeakhabitat.org/employment:
1) Complete online application
2) *Upload C.V. / resume
3) *Upload cover letter explaining how you meet/exceed the position’s preferred levels of education and experience contained within this job description.
ONLY CANDIDATES WHO FOLLOW APPLICATION INSTRUCTIONS WILL BE CONSIDERED FOR THE ROLE.
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About Habitat for Humanity
Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.
At Habitat for Humanity International, we embrace a history rooted in creating equity and take our mission seriously by courageously committing to a culture and workplace where all staff feel safe, welcome, visible, respected, supported and valued. As an equal opportunity employer, we realize that our success depends upon building an inclusive workforce of diverse perspectives and encourage people of varied races (which is inclusive of traits historically associated with race, including, but not limited to, protective hairstyles and hair texture), ethnicities, national origins, tribes, religions, ages, gender identities and expressions, genders, sexual orientations, marital statuses, disabilities, veteran/reserve national guard statuses, socio-economic statuses, thinking and communication styles to work with us.
We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children), and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.